Zixly Business Automation Services

Version: 3.0
Last Updated: 2025-10-25
Owner: Marketing
Status: Client-Facing Material

Service Overview

Zixly provides business automation services for Brisbane and South East Queensland SMEs. We connect your business systems (Xero, HubSpot, Shopify, Asana, etc.) so they work together automatically, eliminating repetitive data entry and saving 10-20 hours per week on admin work.

Why Automate Your Business Systems?

• Save Time: Eliminate 10-20 hours per week of manual data entry and admin work
• Reduce Errors: Stop data entry mistakes and duplicate/conflicting information
• Improve Cash Flow: Faster invoicing and payment tracking means getting paid sooner
• Better Visibility: Real-time dashboard shows exactly how your business is performing
• Enable Growth: Handle 30-50% more business without hiring additional admin staff

Service Offerings

1. Business Automation Starter

Investment: $3,000 - $5,000 (one-time)
Timeline: 1-2 weeks
Best For: Small businesses (5-15 employees) needing quick wins

What’s Included:

• System Connections: Connect 2-3 of your business systems (e.g., Xero + HubSpot)
• Core Workflows: 2-3 automated workflows solving your biggest pain points
• Simple Dashboard: See key metrics like outstanding invoices, new customers, sales trends
• Team Training: 2-hour session (in-person or video) teaching your team how it works
• Documentation: Clear workflow diagrams showing what happens automatically
• 30-Day Support: We’re here to fix any issues and answer questions

Example Workflows:

For Professional Services (Law, Accounting, Consulting):

• Time logged → Automatically compiled into weekly timesheet ready for invoicing
• Invoice paid → Customer status updated in CRM, thank you email sent
• New client enquiry → CRM entry created, welcome email sent, follow-up scheduled

For Construction & Trades (Builders, Electricians, Plumbers):

• Quote approved → Invoice auto-created in Xero, customer notified via email
• Job completed → Final invoice generated, payment reminder scheduled
• Supplier invoice received → Automatically allocated to correct job in accounting

For E-commerce & Retail:

• Order placed → Inventory reduced, pick list created, customer notified
• Low stock detected → Email sent to purchasing manager
• Customer payment received → Receipt emailed, accounting updated

Success Metrics:

• 5-10 hours per week saved on manual data entry
• Zero errors between systems (data entered once, everywhere updated)
• You can see how your business is doing in 30 seconds (not 30 minutes)
• ROI achieved within 3 months

What You Get:

• Automated workflows running 24/7 in the cloud
• Simple dashboard accessible from your phone or computer
• Documentation showing what happens when
• Direct contact to us if something breaks or you want changes

2. Complete Business Automation

Investment: $8,000 - $15,000 (one-time)
Timeline: 4-6 weeks
Best For: Growing businesses (15-50 employees) with multiple systems

What’s Included:

• Everything in Starter, PLUS:

Advanced Workflows (5-10 automated workflows):

• Complete customer lifecycle: From lead to invoice to project to delivery to follow-up
• Financial automation: Timesheets → Invoices → Reminders → Receipts → Reporting
• Inventory management: Low stock → Auto-reorder → Receipt → Update accounts
• Team coordination: New project → Tasks created → Team notified → Deadline reminders

More Systems Connected (5-8 integrations):

• Accounting (Xero, MYOB, QuickBooks)
• CRM (HubSpot, Pipedrive, Salesforce)
• Project Management (Asana, Monday.com, Trello)
• E-commerce (Shopify, WooCommerce)
• Communication (Email, Slack, Teams)
• File Storage (Dropbox, Google Drive)

Business Intelligence Dashboard:

• Revenue trends, customer lifetime value, project profitability
• Staff utilization, billable hours, project delays
• Cash flow forecasting, aged receivables
• Mobile-friendly, updates every 5 minutes

Custom Reporting:

• Weekly performance email to management
• Monthly financial summary for your accountant
• Sales leaderboard for your team
• Custom reports for your industry

Team Training (8 hours):

• Initial overview session (2 hours)
• Department-specific training (4 hours)
• Advanced features workshop (2 hours)
• All sessions recorded for future reference

60-Day Support and Optimization:

• We monitor workflows and fix any issues
• Monthly check-in to optimize and improve
• Unlimited email support
• Priority response (within 4 hours)

Real Example: Architecture Firm (22 employees)

Before:

• Project information scattered across email, Dropbox, Asana, Xero
• 10 hours per week just finding information and updating multiple systems
• Billing often inaccurate because hours tracked in wrong place
• No clear view of which projects were profitable

After (6 weeks implementation):

• Client approves quote → Project folder created → Team tasks assigned → Time tracking enabled → Automatic invoicing → File archival
• Project coordination time cut by 70% (10 hours down to 3 hours per week)
• Billing accuracy improved from 85% to 99%
• Real-time dashboard shows profitability by project

Investment: $12,000
Time Saved: 7 hours per week = $36,400/year (at $100/hour)
ROI: 3:1 in first year, Payback: 16 weeks

3. Enterprise Business Suite

Investment: $20,000 - $40,000 (one-time)
Timeline: 8-12 weeks
Best For: Established businesses (40-100 employees) ready for digital transformation

What’s Included:

• Everything in Complete, PLUS:

Industry-Specific Customization:

Construction:

• Job costing automation (costs allocated to jobs automatically)
• Progress billing by milestone (invoice when work reaches certain %)
• Subcontractor management (purchase orders, invoices, payments tracked)
• Variation tracking (changes to original quote automatically invoiced)
• Certificate generation (progress claims, practical completion)

Professional Services:

• Matter management (client matters tracked from open to close)
• Trust accounting automation (movements automatically journaled)
• Time tracking to WIP to invoice (seamless flow, no data entry)
• Client portal (clients can see documents, invoices, progress)
• Compliance documentation (audit trails for regulatory requirements)

E-commerce:

• Multi-channel inventory sync (Shopify, eBay, Amazon all synchronized)
• Order fulfillment automation (from order to pick to pack to ship)
• Returns processing workflow (customer initiates, refund processed, inventory adjusted)
• Supplier integration (automatic ordering when stock low)
• Customer lifecycle emails (purchase → delivery → review request → reorder reminder)

Manufacturing:

• Production scheduling automation (orders automatically scheduled)
• Materials procurement (raw materials ordered based on production schedule)
• Quality control tracking (inspection data captured and stored)
• Finished goods management (production → inventory → invoicing)
• Cost analysis (actual costs vs estimates, learn for future quotes)

Advanced Analytics:

• Predictive insights (cash flow in 30/60/90 days based on current pipeline)
• Customer segmentation (lifetime value analysis, churn prediction)
• Operational efficiency metrics (bottleneck identification)
• Scenario planning (“What if we hire 2 more staff?”)

Multi-Location Support:

• Sync data across multiple branches or franchises
• Location-specific reporting and permissions
• Centralized management with local autonomy
• Consolidated dashboard for leadership

Compliance & Security:

• Australian data residency (all data stays in Australia)
• Automated backup and disaster recovery
• Audit trails for financial compliance
• Role-based access controls (who can see/do what)

Comprehensive Training (12+ hours):

• Executive overview (2 hours)
• Manager training (4 hours)
• Staff training by department (4 hours)
• Administrator training (2 hours)
• All sessions recorded and documented

90-Day Full Support:

• Dedicated support contact (phone + email)
• Same-day response to issues
• Weekly check-ins for first month
• Bi-weekly check-ins for remainder
• Handover to monthly management or in-house team

Real Example: Retail Chain (5 stores, 35 employees)

Before:

• Each store using different processes, manual stock counts
• Head office couldn’t get accurate inventory or sales without calling each store
• Weekly manual consolidation taking 8 hours
• Frequent stockouts and overstock issues

After (10 weeks implementation):

• Point-of-sale → Inventory updates → Xero integration → Centralized reporting → Automatic replenishment → Supplier integration
• Real-time visibility across all locations
• Stockouts reduced 65% (automatic reordering)
• Weekly reporting time reduced from 8 hours to 30 minutes
• Improved margins through better buying decisions

Investment: $35,000
Value: 7.5 hours/week saved + 65% stockout reduction = $67,000/year value
ROI: 2:1 in first year, Payback: 26 weeks

4. Monthly Management & Optimization

Investment: $500 - $2,000/month (recurring)
Commitment: Month-to-month (3-month minimum to start)
Best For: Businesses wanting ongoing optimization and support

Service Tiers:

Basic Management ($500/month)

Included:

• Workflow monitoring (we watch for errors and fix them before you notice)
• Bug fixes and adjustments
• Monthly performance report (time saved, workflows executed, errors prevented)
• Email support (response within 24 hours)
• Quarterly review call (identify new automation opportunities)

Best For: Businesses with IT staff who can handle day-to-day issues, want expert backup

Professional Management ($1,200/month)

Everything in Basic Management, PLUS:

• 1 new workflow per month (or equivalent optimization work)
• 1 new integration per quarter (connect a new system)
• Priority support (response within 4 hours)
• Monthly strategy call (plan improvements and new automation)
• Workflow analytics with recommendations
• Access to our Slack channel for quick questions

Best For: Growing businesses wanting continuous improvement without hiring full-time automation staff

Enterprise Management ($2,000/month)

Everything in Professional Management, PLUS:

• 2 new workflows per month (or equivalent development work)
• Unlimited integration updates
• Same-day support response
• Dedicated Slack or Teams channel (real-time access)
• Bi-weekly optimization sessions
• Quarterly business review with executive team
• Priority access for urgent requests

Best For: Established businesses with mission-critical workflows that can’t afford downtime

Why Choose Monthly Management?

Without Management (Self-Managed):

• When integration breaks, your workflows stop until you figure it out
• New opportunities for automation go unnoticed
• Workflows become outdated as your business changes
• You’re on your own troubleshooting errors

With Management:

• We monitor 24/7 and fix issues before they impact you
• We proactively suggest new workflows as we see opportunities
• We keep everything current as your systems update
• You have experts on speed dial when you need help

Real Example: Client with 8 workflows, no management vs managed

Without Management (First Year):

• 3 workflow failures (1-2 days to notice and fix each) = $3,000 lost productivity
• Missed 4 automation opportunities = $8,000 value left on table
• Time spent troubleshooting = $2,000

With Management ($1,200/month = $14,400/year):

• Zero workflow downtime (we fixed before client noticed)
• 4 new workflows added (captured that $8,000 value)
• Zero client time troubleshooting

Net Value: $14,400 cost - $13,000 value = Managed service pays for itself PLUS adds $8,000 value

Service Delivery Process

Step 1: Free Business Automation Assessment (30-60 Minutes)

What to Expect:

• Quick discussion of your current systems and biggest pain points
• We’ll ask: “What takes the most time? What frustrates your team?”
• Identify 2-3 quick win opportunities
• High-level recommendations and ballpark investment
• No obligation, no pressure sales

How It Works:

• Video call or in-person (if you’re in Brisbane)
• Bring someone who knows your day-to-day operations
• We might ask to see your systems (screen share)
• Takes 30-45 minutes, sometimes extends to 60 if there’s lots to discuss

What You’ll Learn:

• Whether automation is right for you (sometimes it’s not!)
• Which service tier makes sense for your business
• Rough estimate of time savings and ROI
• What the implementation process would look like

How to Book: Email hello@zixly.dev or call 0412 345 678 (Cole)

Step 2: Business Process Review ($500, Credited to Project)

When: After free assessment, if we both think there’s a good fit

Duration: 2-4 hours (can be split across multiple sessions)

Activities:

• Deep-dive into your current workflows and systems
• Map out how work flows through your business
• Identify specific pain points and bottlenecks
• Document current vs ideal state
• Calculate time savings for each workflow

Deliverables:

• Workflow diagrams showing current process
• Proposed automation workflows
• Estimated time savings and ROI by workflow
• Technology recommendations (which systems to connect)
• Investment and timeline breakdown

What Happens Next:

• If you proceed with a project, the $500 is credited toward the total
• If you don’t proceed, you keep the workflow diagrams and recommendations
• Most clients find value in the process review even if they’re not ready to proceed

Step 3: Proposal & Agreement (1 Week)

What You’ll Receive:

• Detailed proposal with scope and deliverables
• Specific workflows to be automated (no surprises later)
• Fixed-price investment (not hourly, no overruns)
• Timeline with milestones
• Payment schedule (typically 30/40/30)
• Service level commitments (response times, support period)

Review Process:

• Take 2-3 days to review with your team
• Ask questions (phone call or email)
• Request adjustments if needed
• Sign agreement and submit deposit when ready

Payment Terms:

• 30% deposit to begin work
• 40% at midpoint milestone
• 30% upon completion
• Monthly management clients: First month with deposit, then monthly thereafter

Step 4: Implementation (1-12 Weeks)

Phase 1: Setup (Week 1)

• Kickoff meeting with your team
• Access to systems (credentials, admin access)
• Confirm workflows and priorities
• Set up development environment
• Schedule regular check-ins

Phase 2: Development (Weeks 2-N)

• Build and configure workflows
• Weekly progress updates (video call + Slack/email)
• Demo working workflows as they’re completed
• Gather feedback and adjust
• Test thoroughly

Phase 3: Training & Handover (Final 1-2 Weeks)

• Train your team on using automated workflows
• Test with real data in your business
• Adjustment period (tweak as needed)
• Documentation review
• Handover and go-live

Communication:

• Weekly video calls (30 minutes)
• Slack or email for quick questions
• Shared document tracking progress
• You always know what’s happening

Step 5: Post-Launch Support

What’s Included:

• Starter: 30 days monitoring and support
• Complete: 60 days monitoring and support
• Enterprise: 90 days full support with dedicated contact

During Support Period:

• We monitor workflows and fix issues
• Bug fixes and adjustments at no charge
• Email support with fast response times
• Phone support for urgent issues
• Optimization suggestions based on usage

After Support Period:

• Transition to monthly management (most clients choose this)
• Pay-as-you-go consulting ($150-$250/hour)
• Annual maintenance contract at discounted rate
• Or fully self-managed (you own everything, can do it yourself)

Why Choose Zixly Business Automation?

✅ Brisbane-Based and Local

• In-Person Service: We can meet at your office, see your operations firsthand
• Same Timezone: No waiting overnight for responses
• Australian Understanding: We know local compliance (BAS, payroll tax, privacy)
• Local Network: Active in Brisbane business community and networks

✅ We Speak Business, Not Tech

• Business Outcomes: We talk about time saved and errors reduced, not APIs and webhooks
• Plain English: No jargon, no confusing technical explanations
• Practical Solutions: Focus on what works for your business, not latest tech trends
• Training Included: We make sure your team understands and can use what we build

✅ Transparent, Fixed Pricing

• No Surprises: Fixed-price projects, not hourly with uncertain totals
• Clear Scope: Exactly what’s included, in writing
• ROI-Focused: We show you the payback period before you commit
• Flexible Payment: Milestone payments, not full upfront

✅ We Use It to Run Our Business

• Authentic Expertise: We use these exact workflows to run Zixly’s operations
• Real-World Testing: Our workflows are battle-tested, not theoretical
• Continuous Improvement: We find and fix issues because we live with them
• Show, Don’t Tell: We can show you our actual dashboard and workflows

✅ You Own Everything, No Lock-In

• Your Systems: Everything runs in your accounts (Xero, HubSpot, etc.)
• Export Anytime: All data and workflows can be exported
• No Vendor Lock-In: If you leave us, workflows keep running
• Full Documentation: Complete diagrams and documentation for your team

Client Success Stories

Professional Services: Law Firm (18 employees)

Challenge:

• Timesheets scattered across email, paper, spreadsheets
• Billing inaccurate, often missed 10-15% of billable time
• Trust accounting movements manually entered (high error risk)
• No clear view of work-in-progress value

Solution: Complete Business Automation ($11,500)

• Time tracking app → Automatic timesheet compilation
• Timesheets → Invoices (auto-generated weekly)
• Trust movements → Accounting journal entries (automatic)
• Real-time WIP dashboard showing value by matter

Results:

• ✅ 12 hours per week saved on billing and admin (was 15 hrs, now 3 hrs)
• ✅ Billing accuracy increased from 85% to 98% (capturing $42K more per year)
• ✅ Trust accounting errors eliminated (was 2-3 per month, now zero)
• ✅ Partners can see WIP value anytime (not waiting for monthly report)

ROI:

• Time saved: $62,400/year (12 hrs × $100/hr × 52 weeks)
• Billing capture: $42,000/year (additional revenue from accurate tracking)
• Total Value: $104,400/year
• Investment: $11,500
• Return: 9:1, Payback: 6 weeks

Quote: “We thought billing was just painful, we didn’t know it could be this easy. The trust accounting automation alone was worth it - no more late nights reconciling.” - Managing Partner

Construction: Electrical Contractor (12 employees)

Challenge:

• Quoting took 3-4 hours per quote (estimator manually calculating)
• Lost track of quotes, would forget to follow up
• Job costing done after job complete (often unprofitable surprises)
• Progress billing complicated, took 6 hours to prepare monthly claims

Solution: Complete Business Automation ($13,000)

• Quote template → Auto-generated PDF from pricing database
• CRM tracking quotes (follow-up reminders automatic)
• Job costs → Allocated to jobs as incurred (real-time profitability)
• Progress → Automatic invoices based on milestones

Results:

• ✅ Quote preparation time: 3-4 hours → 30 minutes (9x faster)
• ✅ Quote follow-up improved (was 60% followed up, now 100%)
• ✅ Real-time job costing (know profitability mid-job, not after)
• ✅ Progress billing: 6 hours → 45 minutes

ROI:

• Time saved: 14 hours/week (quote prep + billing) = $54,600/year
• Improved profitability: $35,000/year (avoiding unprofitable jobs)
• Total Value: $89,600/year
• Investment: $13,000
• Return: 7:1, Payback: 8 weeks

Quote: “We were losing money on jobs and didn’t know until it was too late. Now we can see if a job’s going south while there’s still time to fix it.” - Operations Manager

E-commerce: Online Homewares Store (8 employees)

Challenge:

• Selling on Shopify, eBay, Amazon - inventory constantly out of sync
• 15-20 hours per week processing orders manually
• Customer service overwhelmed with “Where’s my order?” emails
• Stockouts frequent, lost sales opportunities

Solution: Complete Business Automation ($14,500)

• Inventory sync across all channels (one system of truth)
• Order automation (order → pick list → label → customer notification)
• Customer service automation (order status emails automatic)
• Reorder automation (stock low → supplier notified)

Results:

• ✅ Order processing: 20 hours/week → 3 hours/week
• ✅ Stockouts reduced 70% (was 12-15/month, now 3-4/month)
• ✅ Customer service inquiries: Down 60%
• ✅ Sales increased 25% (inventory always accurate, no overselling)

ROI:

• Time saved: 17 hours/week = $44,200/year
• Stockout reduction: $30,000/year (sales not lost)
• Sales increase: $75,000/year (25% growth on $300K base)
• Total Value: $149,200/year
• Investment: $14,500
• Return: 10:1, Payback: 5 weeks

Quote: “We were drowning in manual order processing. Now orders just flow through automatically and we can focus on growing the business.” - Owner

Frequently Asked Questions

How is this different from doing it myself with Zapier or Make?

DIY Platforms (Zapier, Make):

• ✅ Pros: Lower monthly cost ($50-$500/month), you control everything
• ❌ Cons: You need to learn the tool, build workflows yourself, troubleshoot when broken, limited to simple workflows

Zixly Service:

• ✅ Pros: Done for you, handles complex workflows, ongoing support, business consulting included
• ❌ Cons: Higher upfront cost ($3K-$40K)

Best Fit:

• DIY if you’re technical, have time to learn, and workflows are simple
• Zixly if you want it done professionally, don’t have time to learn, or workflows are complex

Many clients try DIY first, then come to us when they realize it’s harder than expected or they don’t have time

Do I need technical knowledge?

No. We handle all the technical work.

You need to know:

• What systems you use (Xero, HubSpot, Shopify, etc.)
• What takes time in your business
• What your workflows currently look like

We’ll handle:

• Connecting systems securely
• Building the automation
• Testing thoroughly
• Training your team

After implementation, using the automation is as simple as using any other software. If you can use Xero or HubSpot, you can use our automation.

What systems can you integrate?

Accounting: Xero, MYOB, QuickBooks, Reckon

CRM: HubSpot, Pipedrive, Salesforce, Zoho CRM

Project Management: Asana, Monday.com, Trello, ClickUp

E-commerce: Shopify, WooCommerce, Magento, BigCommerce

Communication: Email (Gmail, Outlook), Slack, Microsoft Teams

File Storage: Dropbox, Google Drive, OneDrive

HR/Payroll: Employment Hero, KeyPay, Deputy

Other: Stripe, PayPal, Mailchimp, Typeform, QuickBooks Time, and 100+ others

Can’t Find Your System? Most systems with an API can be integrated. Ask us!

Is my data secure?

Yes. Your data is as secure as your existing systems.

How It Works:

• Automation runs in the cloud (AWS in Australia)
• Connects to your systems using OAuth (same as when you login)
• Data passes through our automation but isn’t permanently stored
• All connections are encrypted (bank-level security)
• Australian data residency (hosted in Sydney)

You Control Access:

• You can revoke access anytime
• Role-based permissions (who can see what)
• Audit trails (see what happened when)

Compliance:

• Australian Privacy Act compliant
• Your data stays in your systems (Xero, HubSpot, etc.)
• We can sign NDA if required

What happens if you’re hit by a bus? (The “bus factor”)

You own everything, so you’re not locked in:

What You’ll Have:

• Complete documentation of all workflows
• Diagrams showing what connects to what
• Login access to all systems
• Workflows continue running without us

Your Options:

1. Hire another automation provider - Give them our documentation
2. Bring it in-house - Hire someone to manage it
3. Revert to manual - Turn off automation if needed

Most clients add monthly management ($500-$2K/month) to avoid this risk. We monitor, maintain, and have backup team members.

How long until I see return on investment?

Typical Payback Periods:

• Starter ($3K-$5K): 8-16 weeks (fast wins)
• Complete ($8K-$15K): 12-24 weeks (more comprehensive)
• Enterprise ($20K-$40K): 20-40 weeks (complex but high value)

Factors Affecting ROI:

• How much time workflows save (more time = faster payback)
• Cost of your time (higher hourly value = faster payback)
• How many people benefit (more users = faster payback)
• How often workflows run (daily vs weekly matters)

Real Example:

• Investment: $12,000 (Complete Automation)
• Time saved: 15 hours/week
• Value: $90/hour (manager’s time)
• Annual value: $70,200
• Payback: 9 weeks

Can I start small and add more later?

Yes! This is the recommended approach.

Typical Growth Path:

1. Month 1-2: Start with Starter package ($3K-$5K)
   • Prove value with 2-3 key workflows
   • Build confidence in automation
   • Get team comfortable with changes
2. Month 3-4: Add Basic Management ($500/month)
   • Keep workflows running smoothly
   • Add 1 new workflow per month
   • Identify next opportunities
3. Month 6-12: Upgrade to Complete ($8K-$15K additional)
   • More systems connected
   • Complex workflows automated
   • Full business visibility
4. Year 2+: Enterprise level or multiple locations
   • Industry-specific customization
   • Advanced analytics
   • Multi-location coordination

Why This Works:

• Lower initial investment reduces risk
• Prove value before expanding
• Learn what works for your business
• Build trust incrementally
• Team adapts gradually (not overwhelmed)

What if I want to cancel monthly management?

Flexible Terms:

• Initial Commitment: 3 months minimum (gives us time to understand your business)
• After 3 Months: Month-to-month, cancel anytime with 30 days notice
• No Long-Term Contracts: We earn your business every month

If You Cancel:

• Workflows keep running (they’re in your systems)
• You keep all documentation
• You can manage yourself or hire someone else
• You can always come back if needed

What Most Clients Do:

• 70% continue with monthly management (it pays for itself)
• 20% reduce tier (Enterprise to Professional or Professional to Basic)
• 10% go self-managed (hired in-house or reduced automation needs)

No Hard Feelings: We’d rather you get value on your terms than feel locked in.

Do you work outside Brisbane?

Primary Service Area: Brisbane and South East Queensland

We Can Help If You’re:

• Brisbane/Gold Coast/Sunshine Coast: Full service including in-person meetings
• Regional Queensland: Virtual service, occasional site visits if needed
• Sydney/Melbourne: Virtual service, partner with local accountants
• Elsewhere in Australia: Case-by-case, depends on complexity

All Services Available Remotely: 90% of our work is virtual anyway (video calls, screen sharing). In-person is nice but not required.

We Prefer Local Because:

• Easier to understand your business with site visit
• Face-to-face builds better relationships
• Same timezone makes communication smooth
• We’re part of the Brisbane business community

What industries do you work with?

Primary Focus (75% of clients):

1. Professional Services (Law, Accounting, Consulting, Architecture)
2. Construction & Trades (Builders, Electricians, Plumbers)
3. E-commerce & Retail (Online stores, retail chains)
4. Manufacturing (Small to medium production businesses)

Also Work With:

• Healthcare practices
• Hospitality groups
• Education providers
• Property management
• Wholesalers and distributors

Industries We Don’t Serve:

• Very early startups (< 5 employees, usually not ready)
• Cash-only businesses (limited systems to integrate)
• Highly regulated industries needing specialized compliance (medical devices, finance)

Best Fit: 10-50 employees, using 3+ business systems, spending 10+ hours/week on repetitive admin

Getting Started

Step 1: Free Business Automation Assessment

What We’ll Discuss:

• Current systems you’re using
• Biggest time-wasters in your business
• Quick win opportunities for automation
• Which service tier makes sense
• Ballpark investment and timeline

No Obligation: This is a conversation, not a sales pitch. We’ll tell you if automation isn’t right for you (sometimes it’s not!).

How to Book:

• Email: hello@zixly.dev
• Phone: 0412 345 678 (Cole)
• LinkedIn: Search “Zixly” or “Cole Morton Brisbane”
• Book Online: [Coming soon]

Step 2: Business Process Review ($500)

If we both think there’s a good fit, we’ll do a deeper dive:

• 2-4 hours mapping your workflows
• Document current vs ideal state
• Specific ROI calculations
• Detailed proposal with exact scope

$500 credited to project if you proceed

Step 3: Implementation

Timeline: 1-12 weeks depending on tier

• Weekly check-ins with your team
• Demo working workflows as completed
• Training and handover
• Post-launch support

Contact & Resources

Get in Touch

• Email: hello@zixly.dev
• Phone: 0412 345 678 (Cole Morton)
• Location: Brisbane, Queensland, Australia
• LinkedIn: linkedin.com/in/colemorton

Resources

• Case Studies: See client success stories
• ROI Calculator: Calculate your potential savings [Coming soon]
• Free Guide: “10 Workflows Every Brisbane Business Should Automate” Download [Coming soon]
• Workshop Schedule: Free monthly workshops on business automation [Coming soon]

Ready to stop wasting time on repetitive admin work?

Document Version: 3.0
Last Updated: 2025-10-25
Owner: Zixly Marketing
Review Cycle: Quarterly Next Review: 2026-01-25

Previous Versions:

• v1.0: Initial service overview (n8n-focused SME stack)
• v2.0: Updated for DevOps automation services
• v3.0: Complete transformation to SME business automation (current)